Why Numunix

IT support that actually shows up.

Nine reasons homes and businesses have trusted us since 2020 — and why we take every ticket personally.

Certified engineers

Every technician is background-checked, certified and trained on the latest hardware, operating systems and business platforms.

Fast diagnosis, faster fixes

Most issues are diagnosed the same day. Common laptop, desktop and network fixes are turned around within 24 hours.

Genuine parts & software

We use only original, warranty-backed parts and licensed software — never grey-market replacements.

Transparent pricing

You get a clear estimate before we begin. No hidden charges, no surprise labour fees, no upsells.

Business AMC & SLAs

Annual maintenance contracts with defined response times keep your office productive year-round.

Onsite & remote support

Choose an onsite visit for hands-on work or a secure remote session for quick fixes — whichever suits you.

Service warranty

Every Numunix repair comes with a service warranty. If the same issue returns, we fix it — no charge.

Dedicated engineer

You get a real person assigned to your ticket, not a rotating call-centre queue.

Full-stack IT

Hardware, networking, CCTV, printers, software and security — one team, one point of contact.

Our Process

Simple, honest, predictable.

Five steps between a broken device and a happy customer.

01

You reach out

WhatsApp, call, email or the online form — however works for you.

02

We diagnose

A certified engineer inspects your device or site and shares a transparent estimate.

03

You approve

No work starts without your green light. You always know the price up front.

04

We fix it right

Genuine parts, careful workmanship and a full test before we hand it back.

05

We follow up

We check in to make sure everything is running smoothly — and stand behind our work.

Numunix engineer at work
What you get

A partner, not just a repair shop.

  • One dedicated engineer for your ticket, start to finish.
  • Free basic diagnosis before any billable work.
  • Photos and updates during larger repairs so you're never in the dark.
  • Doorstep pickup and drop for supported service areas.
  • Business AMC with clear SLAs and monthly health reports.
  • Post-repair follow-up so we know the fix actually stuck.